Our passion is helping nonprofits harness the power of their donor management software to raise more funds. 

We are driven by belief that the right donor management system can empower nonprofit work by making organizations more efficient to serve communities.  With decades of expertise in fundraising, marketing, and database solutions, we have a unique perspective for developing best practices and custom-fit solutions for your organization so your staff can stay focused on what really matters - changing lives.

 

Founder/Lead Specialist

For over 15 years Felicia Terry has been partnering with nonprofits, organizations and educational institutions to select, implement and maximize their CRM and donor management systems.  As the Principal Specialist of Nonprofit Software Specialists, LLC (NPSS), she directs all consulting engagements from initial concept to final execution and understands the impact a CRM system has in moving an organization’s mission forward. 

Felicia has first-hand experience working within nonprofit organizations and is well versed in the possibilities and pitfalls of the nonprofit environment. Prior to consulting, Felicia served nonprofit organizations for over 13 years in development (including annual giving, capital campaigns and membership), which allows her to bring the best practices from the industry to her clients.  

As a CRM software expert, Felicia is known for her creative energy and support of organizations large and small.  Her clients value her experience in the nonprofit development world, relish her passion, and enjoy the sense of humor she brings to each project.

THE NPSS TEAM